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order info

Processing of Orders - Orders are processed and shipped within 1-3 business days unless otherwise noted. Please email or call immediately if the shipping address you provided is not correct as many orders are shipped the day the order is received.

Payment Options
1. Paypal Shopping Cart - Visa, Mastercard, Discover and American Express via Paypal. No need to have a Paypal account. On shopping cart, quantities are automatically set at 1 when you add items to the shopping bad. To change quantities, just change the number in the shopping cart window to quantity desired and update the cart.

2. Check or Money Order by Mail - Print the page with the item you wish to purchase. Send with U.S. checks with address & phone number imprinted or money orders. Go here to calculate the California Sales Tax 7.5%. Extra processing time for check to clear. Make checks payable to: Marion Jewels in Fiber or Marion JIF, PO Box 6776, Chico CA 95927.

3. Email and Phone - Email your order with address & phone number. Call in your credit card.

Prices - All prices are in U.S. dollars and subject to change. To view approximate conversion of prices into other currencies, go to http://www.x-rates.com/calculator.html

Sales Tax - All orders shipped within California are charged sales tax. Sales tax to all other delivery areas are the responsibility of the buyer.

Gifts - Please advise if your purchase is a gift. Gift packaging is included at no extra charge, the receipt can be left out and a card with a message from you to the recipient can be included.

Item Sold Out - Multiples of many of the pieces are available, so if an item appears to be sold out it may still be available. Custom orders, and many items can be modified (made in a different colors, given a different type of cord or cord length, etc.) Contact Marion for any special orders.

Backorders - Items may be sold out or out of stock, not yet removed from website or may require extra time to be sent. If so you will be notified by email, advised of possible substitutions or time delay and refunded for any items no longer available. Any items not shipped will be refunded.

Colors - While every attempt was made to reproduce colors accurately for the web, colors on your monitor may not precisely match actual colors.

Questions? - Go to Contact to email or call.

domestic shipping and handling

Domestic - Jewelry will be shipped insured. A signature for delivery may be required.

Standard Domestic - 3-7 business day delivery - S&H fees are based on $ amounts
total amount of the purchase
S&H fees
shipped best way/usually
up to $20.00
$5.00
USPS 1st Class Mail
from $20.01 to $50.00
$6.00
USPS 1st Class Mail
from $50.01 to $75.00
$8.00
USPS 1st Class Mail/Priority Mail
from $75.01 to $100.00
$10.00
USPS 1st Class/Priority Mail
from $100.01 and up
$12.00
USPS 1st Class/Priority Mail or UPS Ground
 

Priority - 2-3 business day delivery - S&H fees are based on $ amounts
total amount of the purchase
S&H fees
shipped USPS Priority
up to $20.00
$7.50
USPS Priority Mail
from $20.01 to $50.00
$9.00
USPS Priority Mail
from $50.01 to $75.00
$10.50
USPS Priority Mail
from $75.01 to $100.00
$12.00
USPS Priority Mail
from $100.01 and up
$12.00
USPS Priority Mail
 

Expedited Flat Rate Shipping - $24.00 - Processing of order will be given priority. Package will be sent by US Postal Services Express Mail - Flat Rate Envelope (9.5" x 12.5") if it fits within the envelope. Overnight to most locations.
international shipping and handling

International Shipping Options > Canada

Economy - usually 7-15 business day delivery but varies by destination
total amount of the purchase
S&H fees
shipped by
up to to $30.00
$13.50

USPS 1st Class International Airmail/No Insurance/Limited tracking

from $30.01 to $75.00
$22.50
from $75.01 and up ***
$33.00
*** If it fits in a Padded Priority Envelope. For larger $ amount choose Priority or Express Mail as no insurance is available on Priority Flat Rate Envelopes.
International Priority Air Mail - usually 6-15 days + customs but varies by destination
total amount of the purchase
S&H fees
shipped best way/usually
up to $100.00
$14.00
USPS Priority Flat Rate Envelope/No Insurance/No tracking
from $100.01 to $200.00
$28.00
2 USPS Priority Flat Rate Envelope/No Insurance/No tracking
from $200.01 and up
$48.00
USPS Priority/Express Mail International or Global Express Insured
International Express Mail - usually 3-7 days + customs but varies by destination
total amount of the purchase
S&H fees
shipped by
up to $100.00
$60.00
USPS Express Flat Rate Envelope/Insurance & tracking included
from $100.01 to $200.00
$70.00
USPS Express Box/Insurance included
from $200.01 and up
$89.00
USPS Express Box/Insurance included
If actual shipping cost is substantially lower than S&H paid, a partial refund will be processed.

Insurance - Not available on Flat Rate Envelopes. Once shipped, the package becomes the customer's responsibility. Want insurance on a purchase below $100? Request it at check out. A paypal invoice will be emailed to you within 1-3 business days. If no request is made, the package will be shipped uninsured.

Canada - Shipping Options at Checkout

Economy - usually 7-15 business day delivery but varies by destination
total amount of the purchase
S&H fees
shipped by
up to to $30.00
$13.50

USPS 1st Class International Airmail/No Insurance/Limited tracking

from $30.01 to $75.00
$22.50
from $75.01 and up ***
$33.00
*** If it fits in a Padded Priority Envelope. For larger $ amount choose Priority or Express Mail as no insurance is available on Priority Flat Rate Envelopes.
International Priority Air Mail - usually 6-15 days + customs but varies by destination
total amount of the purchase
S&H fees
shipped by
up to $100.00
$33.00
USPS Priority Padded Flat Rate Envelope/No Insurance/Partial tracking
from $100.01 to $200.00
$48.00
USPS Priority Box/Insurance included
from $200.01 and up
$68.00
USPS Priority Flat Rate Box/Tracking/Insurance
International Express Mail - S&H fees charged at checkout
total amount of the purchase
S&H fees
shipped by
up to $100.00
$60.00
USPS Express Flat Rate Envelope/Insurance & tracking included
from $100.01 to $200.00
$70.00
USPS Express Box/Insurance included
from $200.01 and up
$89.00
USPS Express Box/Insurance included

If shipping & handling cost is substantially lower a refund will be issued via Paypal

Insurance - Not available on Flat Rate Envelopes and First Class Mail, once shipped, the package becomes the costumer's responsibility.
Want insurance? Request it at check out. A shipping and insurance paypal invoice will be emailed to you within 1-3 business days. If no request is made, the package will be shipped uninsured.

returns

'Marion Jewels in Fiber's commitment to you - Customers satisfaction with your purchase and your online shopping experience is my top priority. To accomplish this, I am dedicated to creating highly wearable jewelry. I stand behind my creations. If you have any concern about a particular piece of jewelry, please contact me. On this site, I attempt to offer good information on the items for sale, often accompanied by personal notes, and pictures with colors as accurate as possible. - Marion

Customers Comments - See customers' comments about jewelry orders, special commissions and service.

Returns are easy - You may return or exchange any unaltered item you purchased within 10 days of receiving your package. Contact Marion by email/phone right away if there is a problem with the item you received. Return item with a copy of the packing slip in the original packaging and indicate if you want a exchange or a refund. Please insure returns as we cannot refund lost packages. Refund or exchange will be made once the item is received by Marion - Sorry no refund on shipping and handling fees. Cost of return is customer's responsibility.

Damaged-broken merchandise - If any item arrives broken, save all original packaging and contact Marion immediately.

Typos - In the event a product is listed at an incorrect price or with incorrect information due to typographical error or due to incorrect information received from our suppliers, Marion Jewels in Fiber shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.  If you have already paid for the purchase and your order is canceled, a refund will be issued, in the amount of the purchase.

privacy

Privacy Policy - marion jewels in fiber does not share any information about customers, their address, phone numbers or email addresses. Your personal information is not used for any purpose other than to complete your order and as part of financial records as required by California and Federal laws. Your name and address are saved on invoices for bookkeeping purposes. If you order by credit card by phone or fax, information is kept off-line until the credit card is processed; these records are not shared with anyone except our merchant bank or government on request as per tax laws and banking laws governing record keeping. Your email address and name will be added to our customer's list. Occasional e-news about marion jewels in fiber is sent to our customer's list as blind copies to protect your email address.

Cookies - There are no cookies on shop.jewelsinfiber.com or jewelsinfiber.com websites. Our server cannot identify "where you're from," nor are we able to identify "who you are." Our website does not passively collect any information, particularly your e-mail address, and does not use "cookies" for storing or collecting any information, except for the shopping cart which is operated by Paypal and under Paypal's privacy policy and does use cookies to store the items you have chosen to add to your cart. Shopping cart cannot operate without cookies.

Paypal Shopping Cart - If you use the shopping cart, Paypal sends marion jewels in fiber your email address, name, shipping address and order details, but no credit card information. Paypal does not share your credit card information with us. The service is free for the buyer.

copyrights

Jewelry - All jewelry designs by marion jewels in fiber - Marion Hunziker-Larsen are copyrighted and cannot be photographed nor reproduced nor used for commercial purposes without written authorization. Any unauthorized use may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Website - The jewelsinber.com and all sub-domains such as shop.jewelsinfiber.com sites are owned and operated by marion jewels in fiber. All the materials appearing on these sites, including the text, site design, logos, graphics, icons, photos and images, as well as the selection, assembly and arrangement thereof, are the sole property of marion jewels in fiber, all rights reserved copyright © 1999 to present date. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without marion jewels in fiber's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

P. O. Box 6776 . Chico CA 95927 . USA . All content on this site © Copyright 2014 by Marion Hunziker-Larsen . Updated 06/16/13
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